My friend got a promotion, but I didn’t.
At AMERICAN LUCK, promotional offers are often personalized and based on a variety of factors. This means not all players will receive the same offers at the same time — but that doesn’t mean you’ve been left out!
Our team is always working on new and exciting promotions, and you might be next in line to receive one. Be sure to stay active on the site and keep an eye on your inbox — future offers may be just around the corner!
Please note that American Luck reserves the right to send promotional offers at our discretion.
Quick tip – Make sure to follow us on social media and stay subscribed to our emails for chances to grab free Sweeps Coins, receive exclusive offers, and stay up to date with all the latest news and promotions!
Our policies and terms may vary depending on your location. If you are located in a state where sweepstakes are prohibited, this may not apply to you.
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I’ve made a purchase, but I don’t see the coins in my account. What should I do?
All Gold Coin purchases are processed in real time, and your balance should update immediately once the transaction is successfully completed. However, in rare cases, there may be a slight delay. If that happens, here’s what you can do: Step 1: Check ...
My game session got interrupted, what should I do?
If you play one of our social games, but something went wrong—like your connection dropped, the app crashed or froze, or you accidentally closed it—no worries! You can always check how you did by going to Game History in your account. Just log in on ...
I can't log in to my account, what should I do?
If you’re having trouble accessing your account, don’t worry — it could be due to a few common reasons. Here are some possibilities to consider: ? You might have forgotten your password: This happens to the best of us! To reset your password, simply ...
Where can I read the Website's Terms and Conditions document?
You can review our T&C (Terms and Conditions) here. Our policies and terms may vary depending on your location. If you are located in a state where sweepstakes are prohibited, this may not apply to you.
Can I play for FREE?
Absolutely! At AMERICAN LUCK, there are several ways to enjoy the fun without spending a dime. No purchase is necessary to play in AMERICAN LUCK. Here’s how you can get FREE Gold Coins and FREE Sweeps Coins: Daily promotions – Log in to your account ...